{"id":646,"date":"2015-03-20T12:22:39","date_gmt":"2015-03-20T12:22:39","guid":{"rendered":"http:\/\/www.findadistributor.com\/news\/?p=646"},"modified":"2015-03-20T12:22:39","modified_gmt":"2015-03-20T12:22:39","slug":"vanderlande-showcases-video-based-technical-support-device","status":"publish","type":"post","link":"https:\/\/www.findadistributor.com\/news\/vanderlande-showcases-video-based-technical-support-device\/","title":{"rendered":"Vanderlande Showcases Video-Based Technical Support Device"},"content":{"rendered":"<p>Automated material handling systems provider <a title=\"Vanderlande\" href=\"http:\/\/www.vanderlande.com\" target=\"_blank\">Vanderlande<\/a> will showcase its hands-free EYE4U real-time, video-based technical support device in booth 2041 at <a title=\"ProMat\" href=\"http:\/\/www.promatshow.com\" target=\"_blank\">ProMat<\/a>, which takes place at Chicago\u2019s McCormick Place, 23-26 March.<\/p>\n<p>The wearable system includes:<\/p>\n<ul>\n<li>A high-quality video camera with D1 PAL resolution of 720 x 576 pixels that can be worn in a choice of positions, including head piece or lapel clip<\/li>\n<li>A shock, dust and waterproof recorder that captures video at 25 frames-per-second and stores up to 32GB of data<\/li>\n<li>A two-way communication transmitter\/receiver connectable via 3G, 4G or WiFi<\/li>\n<li>A remote control that enables live streaming and tagging of video images<\/li>\n<li>A lithium-ion polymer (LiPo) battery, rechargeable via USB, that powers the system for up to 9 hours of recordable video<\/li>\n<\/ul>\n<p>When installed at a customer facility as an optional add-on to <a title=\"Vanderlande\" href=\"http:\/\/www.vanderlande.com\" target=\"_blank\">Vanderlande<\/a>\u2019s 24\/7 hotline and help desk support services, the EYE4U system allows a company\u2019s in-house service technician to broadcast live, real-time video to a Vanderlande expert.<\/p>\n<p>Transmissions are sent via secure internet connection and enable faster troubleshooting of automated material handling systems and components without requiring an expensive, in-person service call.<\/p>\n<p>\u201cThe live images save time and make it easier for our help desk team to diagnose and correct a variety of situations, improving uptime and increasing material handling system availability,\u201d said Andy Williams, senior business development manager. \u201cA picture really is worth a thousand words, and the images captured and transmitted via EYE4U eliminate language barriers and communication misunderstandings.\u201d<a href=\"http:\/\/www.findadistributor.com\/news\/wp-content\/uploads\/2015\/03\/image11.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-647\" src=\"http:\/\/www.findadistributor.com\/news\/wp-content\/uploads\/2015\/03\/image11.jpg\" alt=\"Vanderlande\" width=\"1620\" height=\"1080\" srcset=\"https:\/\/www.findadistributor.com\/news\/wp-content\/uploads\/2015\/03\/image11.jpg 1620w, https:\/\/www.findadistributor.com\/news\/wp-content\/uploads\/2015\/03\/image11-400x267.jpg 400w, https:\/\/www.findadistributor.com\/news\/wp-content\/uploads\/2015\/03\/image11-345x230.jpg 345w, https:\/\/www.findadistributor.com\/news\/wp-content\/uploads\/2015\/03\/image11-440x293.jpg 440w, https:\/\/www.findadistributor.com\/news\/wp-content\/uploads\/2015\/03\/image11-578x385.jpg 578w, https:\/\/www.findadistributor.com\/news\/wp-content\/uploads\/2015\/03\/image11-488x325.jpg 488w, https:\/\/www.findadistributor.com\/news\/wp-content\/uploads\/2015\/03\/image11-570x380.jpg 570w\" sizes=\"auto, (max-width: 1620px) 100vw, 1620px\" \/><\/a><\/p>\n<p>In addition to the EYE4U system, the Vanderlande booth will focus on a selection of integrated systems the company has engineered to address the specific needs of facilities handling large numbers of unique SKUs\u2014in excess of 10,000\u2014 with a diverse mix of both high and low throughput velocities.<\/p>\n<p>Featured are operations using goods-to-person picking solutions for order fulfillment to minimize operator travel time and eliminate pick errors. These automated systems deliver the required SKUs to a designated location, and prompt the operator to select the appropriate number of items.<\/p>\n<p>Vanderlande\u2019s subject matter experts will be available to discuss specific warehousing challenges, as well as the company\u2019s post-installation service offerings at ProMat.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Automated material handling systems provider Vanderlande will showcase its hands-free EYE4U real-time, video-based technical support device in booth 2041 at ProMat, which takes place at Chicago\u2019s McCormick Place, 23-26 March. The wearable system includes: A high-quality video camera with D1 PAL resolution of 720 x 576 pixels that can be worn in a choice of&#8230; <a href=\"https:\/\/www.findadistributor.com\/news\/vanderlande-showcases-video-based-technical-support-device\/\" class=\"excerpt-read-more\">Read More<\/a><\/p>\n","protected":false},"author":3,"featured_media":647,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[4,10],"tags":[103,106,46],"class_list":["post-646","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-homepage-top","category-news","tag-automation","tag-material-handling","tag-promat"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Vanderlande Showcases Video-Based Technical Support Device - Find A Distributor Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.findadistributor.com\/news\/vanderlande-showcases-video-based-technical-support-device\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Vanderlande Showcases Video-Based Technical Support Device - Find A Distributor Blog\" \/>\n<meta property=\"og:description\" content=\"Automated material handling systems provider Vanderlande will showcase its hands-free EYE4U real-time, video-based technical support device in booth 2041 at ProMat, which takes place at Chicago\u2019s McCormick Place, 23-26 March. 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