{"id":5540,"date":"2018-10-01T06:46:25","date_gmt":"2018-10-01T06:46:25","guid":{"rendered":"http:\/\/www.findadistributor.com\/news\/?p=5540"},"modified":"2018-09-27T07:49:28","modified_gmt":"2018-09-27T07:49:28","slug":"unicarriers-aftermarket-excellence-award-winners","status":"publish","type":"post","link":"https:\/\/www.findadistributor.com\/news\/unicarriers-aftermarket-excellence-award-winners\/","title":{"rendered":"UniCarriers\u2019 Aftermarket Excellence Award Winners"},"content":{"rendered":"

UniCarriers Americas Corporation (UCA)<\/a> has announced the winners of its Aftermarket Excellence Program (AEP) Awards, for the past fiscal year, ending March 31, 2018.<\/p>\n

The AEP is designed to recognize UniCarriers<\/a> dealers who have achieved excellent performance in aftermarket parts and service. In 2017, seven new dealers attained platinum level, the AEP\u2019s highest honor.<\/p>\n

The AEP challenges UCA<\/a> dealers to excel in performance standards across eight categories, including business planning, employee training, factory support and customer satisfaction. Each category has a maximum point value that dealers can earn in order to reach four possible award levels: Bronze, Silver, Gold or Platinum. The end-result provides dealers with higher service margins, improved parts sales, more efficient work order processing, stronger customer retention, and in-turn, greater and sustained profitability.<\/p>\n

The program was first established in 1995 as the Service Excellence Program to provide dealers with tools to implement best-in-class principles covering technical and customer service practices. In 2014, UCA<\/a> enhanced the program as the AEP to include parts operation metrics, allowing for a more comprehensive aftermarket program.<\/p>\n

\u201cWe want to set our dealers up for success, and the AEP was created with that goal in mind,\u201d said Kevin Fick, Director of Aftermarket Sales for UniCarriers Americas Corporation<\/a>. \u201cAll of the award winners have demonstrated they are prepared to go above and beyond to achieve exceptional performance across multiple principles, which provides an opportunity for sustainable and profitable growth.\u201d<\/p>\n

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UniCarriers Americas Corporation (UCA) has announced the winners of its Aftermarket Excellence Program (AEP) Awards, for the past fiscal year, ending March 31, 2018.<\/p><\/div>\n

The following dealers are recipients of the 2017 Aftermarket Excellence Program awards:<\/em><\/p>\n

Platinum Level:<\/strong><\/p>\n