{"id":10951,"date":"2022-11-28T01:51:55","date_gmt":"2022-11-28T01:51:55","guid":{"rendered":"https:\/\/www.findadistributor.com\/news\/?p=10951"},"modified":"2022-11-24T08:56:27","modified_gmt":"2022-11-24T08:56:27","slug":"ben-buchele-motor-consultations","status":"publish","type":"post","link":"https:\/\/www.findadistributor.com\/news\/ben-buchele-motor-consultations\/","title":{"rendered":"Ben Buchele Motor Consultations"},"content":{"rendered":"

N\u00fcrnberg, Germany-based Ben Buchele Elektromotorenwerke GmbH<\/a> has expanded its consultancy service in response to growing demand from end users looking for the right motor for their application.<\/p>\n

The company, which manufactures standard and custom-built motors for heavy-duty use globally, has taken several steps so it can answer the all-important question, \u2018what type of electric motor is best suited to my application?\u2019, within three days\u2014every time.<\/p>\n

Ben Buchele<\/a> has always positioned itself to offer a consultative service that helps customers compare motors and determine the right option for their work. However, as industry has become increasingly digitalised, and as competitive as ever, it is now important to be able to deal with enquiries as soon as possible\u2014via social media, online, email, telephone, and in-person.<\/p>\n

Detlef Koslowsky, head of sales at Ben Buchele<\/a>, said: \u201cIt remains true that motors are often installed in applications they are not suited to, which is because there are inefficiencies in consulting processes. It is usually because the motor producer has gathered, or fails to understand, the appropriate amount of information about the point of use. The consequences are costly damages, a lack of productivity, or disastrous failure.\u201d<\/p>\n

He added: \u201cThe first response to any inquiry about motors is, \u2018It depends\u2019, and that\u2019s not avoiding the question. Air-cooled, water-cooled, or non-ventilated are starting points. A wide range of parameters must be specified and defined. Often customers will require bespoke solutions with requirements and specifications rather than sourcing an off-the-shelf product. Regardless, that process now needs to be completed faster than ever before, even if it means pointing the user to another manufacturer or motor provider.\u201d<\/p>\n

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A Ben Buchele motor during production.<\/p><\/div>\n

Stefan Kunzmann, the company\u2019s head of design, recently wrote a paper about motor consultation that dovetailed with the wider efforts discussed. He explained that each of the three types of electric motor has its own set of features:<\/p>\n