{"id":10443,"date":"2022-07-05T01:01:59","date_gmt":"2022-07-05T01:01:59","guid":{"rendered":"https:\/\/www.findadistributor.com\/news\/?p=10443"},"modified":"2022-06-29T08:35:00","modified_gmt":"2022-06-29T08:35:00","slug":"terex-hosts-service-school","status":"publish","type":"post","link":"https:\/\/www.findadistributor.com\/news\/terex-hosts-service-school\/","title":{"rendered":"Terex Hosts Service School"},"content":{"rendered":"

Equipment dealers, utilities, and utility contractors participated in hands-on service training for digger derricks and aerial devices at the Terex Utilities<\/a> Service School held in June at the Lake Area Technical College facility.<\/p>\n

The three-day event was at capacity with 48 participants and a waiting list. Participants were either technicians\u00a0or technician\u00a0trainers, ranging from just months to decades of experience.<\/p>\n

Participants rotated through six stations which covered Hi-Ranger TM, Optima, and Commander products. In addition to general troubleshooting, maintenance, and inspections, other sessions took deep dives into chassis controllers, aerial device leveling systems, and digger derrick planetary rotation and hydraulic overload protection.<\/p>\n

Many of the aerial devices and digger derrick models that were used during the service school are models that are in high demand in the field. \u201cA lot of times we can\u2019t get access to these units to do training with our technicians on things like testing hydraulic over-pressurization and cycle times. These are things that we would like to teach our technicians, and I\u2019m able to do it here and it\u2019s hands-on,\u201d said Mark Jones, Technical Training Instructor from Ring Power in Florida.<\/p>\n

\"\"

Participants of Terex Utilities\u2019 Service School rotated through six stations which covered Hi-Ranger TM, Optima, and Commander products.<\/p><\/div>\n

Dakotah Stewart, Lead Technician for Custom Truck One Source in Oklahoma adds: \u201cWhen it comes to inspections, there are certain tests that can be performed that confirm\u00a0if something needs to be repaired, even if the item doesn’t initially appear to require it.\u201d<\/p>\n

Jones appreciated learning about the leveling system on the TM125. \u201cYou can read about it all day long in the Terex Tech Tips, but until you actually do it with the tooling in the lab, until then it is just knowledge. When you take that knowledge and put it together with the lab then it becomes skill,\u201d he said.<\/p>\n

Easy, Personal Service<\/strong><\/p>\n

Jones praised Terex Utilities<\/a> for the resources available on its website and the personal service he receives. \u201cThe Tech Tips provide an indispensable amount of info for technicians to use. It is easy to access the info, easy to download,\u201d he said.<\/p>\n

\u201cWhen you call Terex, you get to talk to a person. You don\u2019t have to use an automated phone system. They walk you through a consistent troubleshooting process. They are very professional and easy to deal with,\u201d he said.<\/p>\n

Likewise, being able to meet Terex<\/a> Services technicians in person was one of the highlights for Stewart, \u201cWe call Terex<\/a> Services team members all the time and they always help us get problems fixed but getting to meet the people you have been talking to is really valuable,\u201d he said. Stewart came to the Training School with a list of specific questions related to equipment repairs waiting for him back home.<\/p>\n

\u201cBeing able to have them show me, hands-on, means that I\u2019ll be able to go back and get the equipment on the road in half the time and labor.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"

Equipment dealers, utilities, and utility contractors participated in hands-on service training for digger derricks and aerial devices at the Terex Utilities Service School held in June at the Lake Area Technical College facility. The three-day event was at capacity with 48 participants and a waiting list. Participants were either technicians\u00a0or technician\u00a0trainers, ranging from just months… Read More<\/a><\/p>\n","protected":false},"author":3,"featured_media":10444,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[16,10],"tags":[3851,4001,7446,3656,4002,158,1358,7445,1210,5066,3853],"class_list":["post-10443","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-homepage-featured","category-news","tag-aerial-device","tag-aerial-devices","tag-custom-truck-one-source","tag-digger-derrick","tag-digger-derricks","tag-terex","tag-terex-utilities","tag-terex-utilities-service-school","tag-utilities","tag-utility","tag-utility-contractors"],"acf":[],"yoast_head":"\nTerex Hosts Service School - Find A Distributor Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.findadistributor.com\/news\/terex-hosts-service-school\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terex Hosts Service School - Find A Distributor Blog\" \/>\n<meta property=\"og:description\" content=\"Equipment dealers, utilities, and utility contractors participated in hands-on service training for digger derricks and aerial devices at the Terex Utilities Service School held in June at the Lake Area Technical College facility. The three-day event was at capacity with 48 participants and a waiting list. Participants were either technicians\u00a0or technician\u00a0trainers, ranging from just months... 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